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Service Provider Terms & Conditions

The Office Agents – Service Provider Terms & Conditions

 

  1. Definitions

 

  • Acceptable Payment Methods: Bank transfer, Credit Card (AMEX, Mastercard/Visa), Cheques (from Australian-based operators only).
  • Business Day: Any day except Saturday, Sunday, or public holidays in New South Wales, Australia.
  • Content: Information and branding provided by the service provider for listing purposes.
  • Customer: A client introduced to the service provider by The Office Agents.
  • Customer Licence: A licence agreement for office space, not including leases.
  • Data Protection Legislation: Australian Privacy Principles (APPs) and other relevant privacy laws.
  • Due Date: Within 28 days of invoice date.
  • Event of Insolvency: Any insolvency event as defined by Australian law.
  • Workspace Fees: Fees paid by the Customer to the service provider for the first 12 months of the Customer Licence.
  • Introduction: Introduction of Customers leading to a Customer Licence.
  • Market Data: Data regarding workspace availability, pricing, etc.
  • The Office Agents Fee: A commission equal to 8% of the Workspace Fees exclusive of applicable taxes.
  • Representatives: Directors, employees, agents, etc.
  • Services: Lead generation, listing services, and customer support provided by The Office Agents.
  • Site:theofficeagents.com
  • Tax: Any applicable sales tax.
  • You/Your: The service provider listing the workspace.

 

  1. Agreement Scope

 

  • These terms govern the services provided by The Office Agents and exclude other terms to the maximum extent permitted by law.
  • You warrant that you are authorized to list the workspace and enter into Customer Licences.
  • All introductions of customers by The Office Agents are covered by these terms, obligating you to pay the The Office Agents Fee.

 

  1. Listing Services

 

  • The Office Agents will list your workspace on its site but does not guarantee customer volume.
  • You agree to accept or reject introductions within 2 Business Days and to handle customer viewings promptly.
  • You may upload content, granting The Office Agents the right to use, edit, and distribute it.

 

  1. Fees and Payments

 

  • You must notify The Office Agents when a Customer Licence is entered.
  • The Office Agents Fee is payable upfront, with invoices due within 28 days.
  • In the event of insolvency or termination, all fees become immediately due.

 

  1. Data Protection

 

  • Both parties will comply with applicable Data Protection Legislation.
  • The Office Agents act as Data Controller, and you as Data Processor for customer data until a licence is concluded.
  • You must delete customer data upon request or within 9 months if no licence is concluded.

 

  1. Compliance

 

  • You agree to comply with all relevant laws, including anti-bribery, anti-corruption, anti-slavery, and human rights laws.
  • The Office Agents provide services as an independent contractor, not as a real estate agent.

 

  1. General Provisions

 

  • Termination does not affect accrued rights or obligations.
  • Amendments to these terms may be made for legal or regulatory compliance.
  • Confidentiality obligations apply during and after the term of these terms.
  • These terms are governed by the laws of New South Wales, Australia.
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